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Checking Equipment out of Coloware If there is a need to remove equipment from the rack space and the premises: Open a ticket from the Coloware Support Portal found on the Coloware home page. -specify the device and quantity of equipment being removed from the building and if the loading dock is needed. …
All you need to know – removing equipment from the building Read More »
The Coloware facility is a Highly-Secured Site The building offers a 24 x 7 x 365 uniformed security desk, CCTV cameras throughout, door entry-card & biometric access, main entrance “mantrap” for controlled entry and limited supervised access to all secured areas, including the Meet-Me Rooms and Riser Systems. Access to the Coloware facility is secure. …
So you need access to the Coloware facility in Toronto? Read More »
If you’re sending a package to Coloware, please review our Shipping and Receiving tips to ensure your package is received and on time. To ensure your package has eyes on it from day one, we recommend you open a ticket using the Support button on our website: https://coloware.com/ Small items will be delivered by courier …
Shipping and Receiving-Sent a package to Coloware, now what? Read More »
Don’t sweat it when you order cross connects. Here’s a simple primer to use as a reference. From the portal: https://www.coloware.com 1. Select Support button from Home page (login required). 2. Select Cross Connect. 3. Enter Summary: Customer – ISP (x# of connections) ie. CustomerName- Bell (x2). 4. Include pertinent information in Description box. 5. …
Please take a moment to review the Coloware policy guidelines: 1. If you need to bring in a vendor or contractor, please let us know ahead of time so we can ensure they are authorized to enter the data center. 2. Keep our data center secure by closing all doors behind you and not propping …
Coloware Policy Guidelines for the Coloware Data Center Read More »